COURSE OUTLINE • DURATION: 1 day

Essential Administration Skills

• Identify what skills and attributes makes a good administrator so you can
  keep ahead in the current market conditions
• Identify the significant issues facing administrators in the next 5-10 years

Communication Skills and Working Together as a Team

• Learn how to better communicate with all behavioural styles
• Identify the different roles people undertake and what that means for
  successful team work
• Recognise the stages of team development
• Identify your role in a team
• Learn how to resolve conflict by having a robust conversation

Business Writing

• Recognise the principles of good business writing – current trends
• Structure your writing appropriately

Juggling Multiple Responsibilities Effectively

• Identify processes for making better use of your time including multi tasking
• Gain control of your time by communicating your needs to others

Event Management

• Identify the event management process
• Establish time saving processes for planning your event and ensuring
  actions and plans are communicated effectively to the team

Professional Development

• Learn the critical strategies needed for career development
• Successfully prepare for your performance appraisal