Critical business writing techniques
COURSE OUTLINE • DURATION: 1 day or 2 days
Writing Effective Letters, Memos and E-mails
- Understand the entire writing process
- Recognise the eight most important factors when writing
- Identify effective formats
- Write in Plain English
Reports
- Identify different reporting formats
- Learn how to effectively structure reports
- Identify the correct display of graphs, charts and tables
Media Releases
- Structure a media release using six key points
- Effectively critique a press release
- Avoid the common mistakes people make when writing a media release
Effective Minute Writing
- Identify requirements for effective meetings
- Prepare agenda Identify methods to record minutes
- Identify the best minute style and template for your meetings
- Writing effective minutes using a proven three-step technique
Business Cases
- How to organise your business case
- Use the principles of good proposal writing that will gain attention
- Write to ensure your proposal will be accepted
Job Descriptions
- Recognise the importance of a well written job description
- Write effective job descriptions which cover both the quantity
and quality aspects of a job - Identify the essential components, included in a job description
Performance Appraisals
- Learn how to write an encouraging performance appraisal
- Handy phrases to use when writing a performance appraisal
- Note the difference between a mediocre performance appraisal and a well written performance appraisal
Policies and Procedures
- Learn the essential components and appropriate formats for writing policies and procedures
- Identify the difference between a policy and a procedure
- Write an effective manual for your role
PowerPoint Presentations
- Identify the four main points for ensuring well written and formatted PowerPoint presentations
- Share your hot PowerPoint tips with other participants
- Use special effects to support the presentation
Proofreading
- Use a checklist to ensure 100% correct proofread documents
Testimonials:
“Robyn has a nice presentation manner.”
JS, Canterbury District Health Board

