COURSE OUTLINE • DURATION:  1 day

Review best practices relating to minute writing and enhance your skills in:

• effective listening techniques
• selecting the most important and relevant information to be recorded
• note taking
• summarising
  

Write effective minutes

• Individual and group practical exercises to develop and strengthen your skills with feedback provided by the trainer and other course participants

- Recognise how mediocre minutes can be turned into a professional document

- Ensure your use of language is professional by turning colloquial into formal

- Proofreading techniques to ensure your work is 100% correct

- Question and Answer session: Time available to answer those persistent questions that start off with, “What do I do when…”

Participants are encouraged to bring a lap top to this course, if they can, to assist in the writing of the minutes module.